Glacier Oversized Hoodie
14-day returns, shipping on us
Returns and exchanges are accepted within 14 days of delivery for unworn, unwashed items with original tags attached.
Email kian@soltani.co with your order number and reason for return. We send a prepaid return label and cover return shipping.
After receipt and inspection, refunds go to the original payment method within 5–7 business days. Items marked final sale are excluded. Read the returns policy.
Get help with your SOL order
Questions about a piece, your size or an order? Use the contact form below or email kian@soltani.co. SOL is run by Kian Soltani in Saratoga, California. For the story behind the clothes, read about SOL.
What to include in your message
- Order help: include your order number, the email used at checkout and a short description of what you need.
- Sizing questions: send the product name, the size you are considering and the measurements of a similar garment that fits you well. Let us know whether you prefer a closer or roomier fit.
- Product questions: specify the colour and size, since availability can differ between variants.
- A problem with an item: describe what happened and which piece is affected so we can understand the issue.
Find an answer before you write
The FAQ explains shipping, made-to-order timing, returns and order changes. The size guide explains how to compare garment measurements. For stock and dispatch information, check the selected colour and size on the individual product page.
Ready-to-ship pieces and made-to-order pieces follow different timelines. Check your order confirmation and any tracking updates before contacting us about delivery. If you need an order change, contact us promptly and explain the requested change clearly.
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