FAQ
Answers about shipping, sizing, returns and your SOL order.
How long does shipping take?
In-stock colours and sizes dispatch in 2–5 business days. Made-to-order variants require 14–21 days of production before shipping. Allow another 2–5 business days for US transit; delivery to Canada and India takes longer. Select your colour and size on the product page to check availability. Browse Ready to Ship for stocked options.
Where do you ship?
SOL ships to the United States, Canada, and India. US standard shipping is $8.99, or free on orders $75+. Canada standard shipping is $24.99; India is $34.99. Review available options and the final rate at checkout.
What is your return policy?
Returns and exchanges are open for 14 days from delivery. Items must be unworn, unwashed, and have the original tags attached. Email kian@soltani.co with your order number and you will get a prepaid return label, so return shipping costs you nothing. Refunds go back to your original payment method within 5 to 7 business days of the item arriving back. Items marked final sale are not eligible. If your order arrives damaged or incorrect, reach out and it will be made right. Full details are in the Refund Policy.
How do I know what size to order?
The Size Guide lists garment measurements in cm and inches. Cuts vary between products. Compare the exact piece with a similar garment you own; the chart measures clothing, not your body. Waist values are flat widths.
Can I cancel or change my order?
Orders can be cancelled or changed within 24 hours of purchase. After that, made-to-order production has started and changes cannot be made. Contact kian@soltani.co as soon as possible if you need to adjust an order.
Who runs SOL?
SOL is run by one person: Kian Soltani, who designs the pieces, photographs them, and packs every order himself in Saratoga, California. More on the About page.
Where are your products made?
Pieces are designed in Saratoga and produced in small runs with trusted production partners, then checked and packed by hand before they ship.
Will a sold-out size come back?
Availability depends on the piece and selected size. Join the SOL list for release updates, or ask us about a specific restock. Browse SOL Archive for earlier pieces on sale.
I have a question not answered here.
Reach out via the Contact page or email kian@soltani.co. You will hear back within 1 to 2 business days.
For order support, include your order number. For sizing help, include the product name and your comparison measurements.