Get help with your SOL order
Questions about a piece, your size or an order? Use the contact form below or email kian@soltani.co. SOL is run by Kian Soltani in Saratoga, California. For the story behind the clothes, read about SOL.
What to include in your message
- Order help: include your order number, the email used at checkout and a short description of what you need.
- Sizing questions: send the product name, the size you are considering and the measurements of a similar garment that fits you well. Let us know whether you prefer a closer or roomier fit.
- Product questions: specify the colour and size, since availability can differ between variants.
- A problem with an item: describe what happened and which piece is affected so we can understand the issue.
Find an answer before you write
The FAQ explains shipping, made-to-order timing, returns and order changes. The size guide explains how to compare garment measurements. For stock and dispatch information, check the selected colour and size on the individual product page.
Production, dispatch and delivery
In-stock colours and sizes dispatch in 2–5 business days. Made-to-order variants require 14–21 days of production before shipping. Allow another 2–5 business days for US transit; delivery to Canada and India takes longer. Select your colour and size on the product page to check availability.
We ship to the United States, Canada and India. Free standard US shipping on orders $75 and above. See the shipping policy for rates.
Check your order confirmation and any tracking updates before contacting us about delivery. If you need an order change, contact us promptly and explain the requested change clearly.